<![CDATA[Zambia Catholic University Library Catalog Recent Comments]]> http://zcuni.edu.zm/cgi-bin/koha/opac-showreviews.pl&format=rss2 Sun, 14 Aug 2022 15:26:36 +0200 New comment on Service management : http://zcuni.edu.zm/cgi-bin/koha/opac-detail.pl?biblionumber=9#comments By Fitzsimmons, James A..

Boston, Mass. : McGraw-Hill/Irwin, 2004 . xx, 587 p. : , Accompanying CD-ROM contains PowerPoint lecture slides, ServiceModel simulation software, an Excel spreadsheet, chapter quizzes, and websites. | The instructor's manual includes various teaching aids, including a new feature, the Mortgage Service game, an interactive computer simulation. 27 cm. +.

Happy Nswana commented on 07/08/2022: try to check for a latest version for this book

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http://zcuni.edu.zm/cgi-bin/koha/opac-detail.pl?biblionumber=9&reviewid=1 Fri, 08 Jul 2022 12:35:51 +0200